Shipping policy

Shipping Policy

Order Processing

Many 3DLaBiz products are made to order. Standard orders are typically prepared for shipment within 3–10 business days. Large-format, personalized, customized, or high-volume orders may require additional production time.

Any processing estimate shown on the product page or provided for a custom order takes precedence over this general estimate. Processing time begins after payment is confirmed and, when applicable, all customization details have been received and approved.

Shipping Rates and Delivery Estimates

Available shipping methods, rates, and estimated delivery times are displayed during checkout. Delivery estimates begin after the order has been produced and transferred to the shipping carrier.

Carrier delivery dates are estimates and are not guaranteed. Weather, holidays, high shipping volumes, and other carrier-related circumstances may cause delays beyond the control of 3DLaBiz.

Shipment Tracking

When tracking is available, customers will receive a shipping-confirmation email containing the tracking number. Please allow up to 24 hours for tracking information to begin updating after the shipment is accepted by the carrier.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately at info@3dlabiz.com if an address needs to be corrected.

Once an order has shipped, we cannot guarantee that its delivery address can be changed. Customers may be responsible for additional shipping charges when an order is returned or redirected because of an incorrect or incomplete address.

Lost or Delayed Packages

If tracking shows that a shipment is delayed or has stopped updating, please contact us so we can help investigate with the carrier. Carrier investigations and claims may require additional processing time.

If tracking shows an order as delivered but it cannot be located, please check around the delivery location, ask household members or neighbors, and contact the carrier. Please also notify us promptly so we can assist where possible.

Damaged Shipments

Please inspect your order immediately upon delivery. If an item arrives damaged, contact info@3dlabiz.com promptly with:

  • Your order number

  • Clear photographs of the damaged item

  • Photographs of the shipping box and packaging

  • A photograph of the shipping label

Please retain all packaging until the claim has been resolved. If shipping damage is confirmed, 3DLaBiz will work with you on an appropriate replacement, repair, or refund.

Local Pickup

Local pickup may be available by prior arrangement for eligible orders in the Gilbert, Arizona area. Customers will be contacted when their order is ready. Please do not arrive for pickup until a pickup time and location have been confirmed.

International Shipping

If international shipping is offered at checkout, customers are responsible for any applicable customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. International delivery times may vary because of customs processing.

Contact Us

For shipping questions, contact:

3DLaBiz
Operated by Sebastiani Companies LLC
Email: info@3dlabiz.com